Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 278Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 283Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 700Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 706Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 712Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 718Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 754Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 760Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 827Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 961Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 994Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1076Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1196Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1203Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1210Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1217Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1250Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/controller/journal2/menu.php on line 1257Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/model/journal2/menu.php on line 54Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/model/journal2/menu.php on line 59Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/model/journal2/menu.php on line 64Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/model/journal2/menu.php on line 69Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/model/journal2/menu.php on line 94Warning: "continue" targeting switch is equivalent to "break". Did you mean to use "continue 2"? in /homepages/11/d796560335/htdocs/mercashopping/catalog/model/journal2/menu.php on line 99 ¿ Que ocurre si en el intento de entrega el cliente esta ausente ?

¿ Que ocurre si en el intento de entrega estoy ausente ?

¿QUE OCURRE SI EN EL INTENTO DE ENTREGA EL CLIENTE ESTA AUSENTE?


El servicio de mensajería contratado para proceder al envió de su pedido intentara entregar el pedido en los plazos de envió  establecidos, si en el primer intento la entrega no sea OK  el servicio de mensajería marcara incidencia y será el cliente quien deba de gestionar un nueva fecha de entrega mediante la web del servicio de mensajería contratado accediendo con su correo electrónico haciendo uso del N.º d seguimiento asignado por Mercashopping para cada envió, o contactando por teléfono directamente con atención al cliente de los servicios de mensajería o solicitando ayuda en nuestra web por nuestros medios de comunicación e infórmanos sobre su problema, Mercashopping trabajara en su caso para que sea resuelto lo antes posible, en el caso  de que esa incidencia no sea resuelta por el cliente o por Mercashopping con el consentimiento del cliente y la incidencia se prolongue varios días con intentos de entrega no OK el pedido puede ser devuelto a propiedad de Mercashopping y será el cliente quien deba de asumir los gastos de retorno, Mercashopping justificara al cliente dicho gasto y reembolsara el importe restante del pedido devuelto.

Tenga en cuenta que el trámite de esta gestión puede durar varias semanas.